About Us

Meet the PNO Team

Cajun Encounters Eco-Tours is locally-owned and operated by New Orleans natives who are passionate about their home town. The company was founded by owner Jeff Rogers, who grew up exploring the Louisiana countryside and fishing in the backyard. His passion for the outdoors led him to establish one of the largest and most successful tour companies in the Crescent City.

After nearly 20 years as the leading tour company in New Orleans, we’ve been consistently recognized for top customer ratings, and we still continue to grow.

Whether you’re meandering through a plantation of the Old South, taking a guided bus tour through the city, or gliding next to a giant gator, we promise to make your New Orleans vacation an unforgettable adventure.

About The Owner: Jeff Rogers grew up on the banks of the West Pearl River, about 3 miles from what is now the Cajun Encounters boat launch. His childhood and early teenage years were spent enjoying the Louisiana countryside.

While working at a steakhouse shortly after college to make ends meet, he started shuttling tourists from New Orleans to the West Pearl River, bringing them on personalized boat tours of the swamp. His enthusiasm as a tour guide earned him a dedicated following as word spread about his unique swamp tour. Whether it meant climbing into a tree to get the perfect shot or borrowing a van for his first big group, Jeff earned a lasting reputation for offering the most authentic, personalized boat tours in the city.

Taking tour reservations while he wiped down tables, winding his way through the chaotic French Quarter to pick up guests in his Pathfinder, Cajun Encounters was officially open for business in 1997.

Today, the company has grown into a network of tour and hospitality brands with over 200 employees and thousands of visitors passing through their doors each year.

But tourism isn’t about corporate success or consumer spending. At Cajun Encounters, we believe the travel industry is about bringing people out into the world, and showing visitors what’s so special about our corner of Louisiana.

We’re local, and we love our hometown.
Cajun Encounters is locally-owned and operated by people who genuinely care about the city, and the environment. We actively protect the historic landmarks and eco-systems we visit – check out our blog for more on how we’re minimizing our footprint and preserving the swamps.

We’d love to have you!

Michael Fridge

Vice President, Pelican New Orleans

If he could be anywhere in the world: on a Texas ranch.

The best part of his job: Working with our team members, growing tourism, and show casing New Orleans.

A little more about Mike: After attending William Carey College, I began working with Cajun Encounters as the General Manager. I’m now the Vice President of PNO, and in the 14 years I’ve been with the company, I’ve seen us grow to almost 200 employees and 5 different companies. I’m married to my lovely wife, Heather, and we have four amazingly adorable children. I enjoy hunting and am very involved with my church and volunteer opportunities.

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Justin Fauth

Director of Concierge Services, Pelican New Orleans

If he could be anywhere in the world: New Orleans, because it’s got it all!

The best part of his job: Hearing the great stories of how our Concierge team makes life-long memories for guests.

A little more about Justin: I’ve worked as a Concierge for the past 16 years at luxury properties in New Orleans and Las Vegas, having come most recently from a management position at The Ritz-Carlton New Orleans. I love exploring the many cultural opportunities the city of New Orleans offers, as well as spending time in the parks and natural areas. Some of my favorite pastimes include running, swimming and building furniture.

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Melissa Meilleur

Director of Finance, Pelican New Orleans

If she could be anywhere in the world: I loved Hawaii when we visited on our honeymoon, and would love to go back. The sights were amazing. We climbed Diamondhead (and I’m not even a climber!)

The best part of her job: I love dealing with money and organizing my files (seriously!)

A little more about Melissa: I joined PNO after studying Accounting in college. I love fishing and spending time with my family. One of my favorite things to do is take my kids to the park and just have a great time!

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Crystal Poullard

Human Resources Representative, Pelican New Orleans

If she could be anywhere in the world: Heaven…so that I could visit with my mother one last time!

The best part of her job: Helping others gain employment with PNO!

A little more about Crystal: I joined PNO in 2016, and am very excited to bring my 8 years of Human Resource experience, Associate Degree in Business, and Bachelors Degree in Interdisciplinary Studies to the travel industry.

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Allison Meguess

Human Resources Representative

If she could be anywhere in the world: At home in the middle of a Harry Potter marathon with my family.

The best part of her job: Getting to know all of the wonderfulemployees that work for our company.

A little more about Allison: I love New Orleans, a good belly laugh, and believe that a company’s employees are their most valuable investment!

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