French Quarter Booking Office | New Orleans, LA 70116
941 Decatur St #101, New Orleans, LA 70116
Nestled in the heart of the French Quarter, our Decatur Street location is your one-stop shop for the best tours New Orleans has to offer. Stop in and chat with our friendly, knowledgeable local staff who live and breathe this city — they'll help you find the perfect tour to match your interests, schedule, and sense of adventure. Whether you're craving a close encounter with alligators on the Honey Island Swamp, a guided ride through the city's most storied neighborhoods, or a spine-tingling ghost tour after dark, we've got you covered. We also offer convenient hotel pickup from dozens of French Quarter locations, so you can skip the hassle and get straight to the good stuff. Come see us — no reservation required.
Address: 941 Decatur St #101, New Orleans, LA 70116Phone: (504) 834-1770Hours: 7:00 AM to 9:00 PM
Who We Are
Locals Who Know The City
Our staff at 941 Decatur aren't reading from a script — they actually live here. Stop in and you'll get straight talk on which tours are worth your time, what the weather's been like, and which neighborhoods to hit on your own. We'd rather help you have a great trip than just sell you a ticket.
Swamp Tours on Honey Island
Honey Island Swamp is one of the least-altered river swamps in the country — and getting out on the water makes that obvious fast. You'll get close to alligators, herons, and cypress trees draped in Spanish moss on a guided boat tour that runs roughly two hours. It's a side of Louisiana most visitors never see.
Plantation Tours Outside the City
We offer tours to three plantations, each with a different focus. Oak Alley is the one with the famous oak canopy. Laura gives you a deep look at Creole culture through the family's own documents and journals. Whitney is a memorial — it tells the story of the people who were enslaved there, not just the architecture. All three are about an hour outside New Orleans.
City Bus Tours
New Orleans is a walkable city — until you realize how much of it there actually is. Our city bus tours cover the French Quarter, the Garden District, the cemeteries, and a handful of spots most people don't stumble onto on their own. Your guide handles the context; you just watch the city go by.
Ghost Bus Tours After Dark
New Orleans has more documented hauntings per square mile than just about anywhere in the country — and that's not a marketing line. The ghost bus tour runs at night through the French Quarter and beyond, hitting the old cemeteries and sites with real, ugly history behind them. Your guide doesn't sugarcoat it.
Visit Us Anytime
We're open every day of the week, 7AM to 9PM — because New Orleans doesn't take days off, and neither do we. Our Decatur Street office is conveniently located steps from Jackson Square, making it easy to swing by whether you're planning ahead or booking a tour for today.
Our team is always on hand to help you navigate your options, answer your questions, and make sure you get the most out of your time in New Orleans. Think of us as your personal insiders' guide to the city.
- Monday: 7AM - 9PM
- Tuesday: 7AM - 9PM
- Wednesday: 7AM - 9PM
- Thursday: 7AM - 9PM
- Friday: 7AM - 9PM
- Saturday: 7AM - 9PM
- Sunday: 7AM - 9PM
Hear from our customers
61,000 5-Star Google Reviews
Great guide! Knowledgeable & charismatic. Throughly enjoyed seeing more of New Orleans than just the French Quarter. The city has fascinating history and architecture. Thank you!
Cajun Encounters Swamp Tour exceeded my expectations. Located in Slidell, just a short drive from New Orleans, the company also offers convenient transportation to and from several locations in the French Quarter. Our guide, Randy, was engaging, informative, and clearly passionate about the local wildlife and ecosystem. I highly recommend this tour to anyone visiting the New Orleans area.
Helise is amazing to work with! She has excellent suggestions! We were there for 2 days and had a blast! The city tour was most interesting/knowledgeable and the swamp tour to see alligators was most awesome! Will definitely tell family & friends!! Thank you Helise....10+stars!! The bus driver Karen, for the city tours is definitely amazing! She knows her history! Very fun a d inviting, makes the tour go too fast. She is knowledgeable, friendly and quick witted. A breath of fresh air! Everything you want in a tour guide. And Karen....the best side to sit on is the left, 2 seats behind you!
Cajun Encounters and Cpt Wade G was an awesome time. Wade was so knowledgeable about the swamp, bayous, and history of the area. So cool, learnt a lot. Will definitely be back.
Our tour guide was AMAZING she made the tour very interesting yet funny. Would definitely hire her, to take us on a tour around the city. She's very informative and bubbly with a beautiful personality ❤️. Please dont forget to tips these tour guides they're well worth it!
Transportation Details
- Most of our tours offer hotel pick-up and drop-off from designated locations in the city. See the full list of pick-up locations here.
- For swamp tours, you can drive yourself or book a pickup option that includes round-trip transportation. Free parking is available at the departure point for those driving. The boats launch from 55345 US-90, Slidell, LA 70461.
- Transportation is included with all plantation tours. The drive from New Orleans takes about an hour each way, and we'll return you to your original pickup location after the tour.
- City bus and ghost bus tours include round-trip transportation from your pickup location. Your driver will return you to the same spot at the end of the tour.
Frequently Asked Questions
why book with us?
With over 25 years of experience, you can confidently trust us to deliver an incredible and truly memorable adventure for you and your family every single time.
Your safety is our top priority at Cajun Encounters. We adhere to the highest safety standards and regulations, ensuring that all of our tours are conducted with your well-being in mind.
We offer multiple pickup locations around New Orleans, including the most popular spots and hotels. This ensures that starting your journey is as easy and hassle-free as possible.
Book your next adventure today!
French Quarter Booking Office & Tour Gallery
